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We Drive Patients to Sites

NeSPaT

new standard of patient
travel and reimbursement

We Drive Patients to Sites

NeSPaT

new standard of patient travel and reimbursement

NeSPaT Offers

Local Expertise

Our local expertise enables us to navigate regional regulations, requirements, and operational challenges. By adapting global processes to regional realities, we ensure smooth operations and high-quality service for every patient and every site. Understanding the nuances of each market allows us to anticipate challenges and respond proactively.

Global Coverage

With global coverage and 24/7 logistical support across all time zones, we ensure seamless operations worldwide. We continuously expand our geographic reach to support studies in new regions and countries.

Flexibility

We adapt to the specific needs of our clients and participants, tailoring solutions to meet unique requirements at every stage of the clinical trial journey. Our teams respond quickly to changes in schedules, locations, or patient circumstances, ensuring that operations continue smoothly without disruption. This proactive approach allows us to maintain high service quality while accommodating the dynamic nature of clinical trials.

Comprehensive Patient Logistics Management

NeSPaT provides end-to-end patient logistics management tailored specifically for clinical trials. We coordinate every stage of the journey — from initial booking to post-visit reconciliation — ensuring patients reach study sites safely, comfortably, and on time. By removing the logistical burden from sites and participants, we help improve subject compliance and ensure site staff can focus on overall study activities.

Reliable, Flexible, Patient-Centered Solutions

Our programs are designed to enhance each patient’s overall study participation by prioritizing their unique travel needs and preferences. NeSPaT’s global Travel Coordinators are experienced in navigating high touch needs including mobility challenges, sensory sensitivities, and medical equipment. Our team members provide seamless and reliable coordination while displaying empathy and concern for each patient we support. Our proactive approach reduces no-show rates and late arrivals, while our Travel Coordinators continuously monitor itineraries, anticipate potential disruptions, and respond rapidly to changes.

Exclusive Focus on
Patient Logistics

NeSPaT exclusively supports travel for clinical trials. We understand protocol schedules, site workflows, budget constraints, and global compliance requirements. Our team partners with you to design the best suited program based on the patient population, I/E criteria, and visit schedule, along with our experience and metrics support similar trials. Our proprietary software provides full transparency, real-time tracking, and blinded detailed reporting.

We work for

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Personal data security

We ensure confidentiality, data security and transparency in data collection and processing.

Data security and confidentiality are our priorities at every stage. Therefore, we continuously improve our security measures to prevent data leaks, unauthorized access, and misuse of information.

Contact us

USA

USA address should read: 17350 State Hwy 249, Suite 220, Houston, TX 77064


701 Brazos St. Suite 500, Austin, TX 78701

Phone: +1 713 731 50 20

EU

03-285 Warsaw, ul. Ludwika Kondratowicza 37A

Phone: +48 459 568 889

UKRAINE

Ukraine, Kyiv, Mykhailivskyi Avenue, 9b, 64

Phone: +38 044 206 22 22